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Frequently Asked Questions

Everything about booking, payment and traveling with Sunny Egypt.

Booking

Choose a trip, click Book Now, fill in your details and travel date, then confirm your reservation — no payment needed right now. You'll get instant confirmation by email, and pay your guide or captain directly, in cash or by card, when you meet.

Cancellation & Refunds

Most trips offer free cancellation up to 24–72 hours before departure (varies by trip — check the specific trip's cancellation section). See our full Cancellation Policy page for details.

Traveling With Children

Most of our trips welcome children, with discounted pricing shown on the trip page. Some activities like diving have minimum age requirements — check the specific trip's Important Information section.

Group Tours

Group sizes vary by trip, typically between 6 and 25 people. The maximum group size is always listed on the trip page.

Tour Guides

Yes — we only work with licensed local guides across every destination we cover.

Hotels & Pickup

Yes, for almost all trips. Provide your hotel name during booking and we'll confirm your exact pickup time the day before.

Payment

Right now, every booking is reserve now, pay later — no online payment is needed. You pay your guide or captain directly, in cash or by card, when you meet for your trip.

Private Tours

Private tours are just you and your group with a dedicated guide and vehicle. Group tours join you with other travelers and are typically more affordable.

Safety

Egypt's tourist areas are well-secured and millions of travelers visit safely each year. Our guides and drivers are experienced professionals who prioritize your safety throughout the trip.

About Sunny Egypt

Marwan spent over 12 years around the Red Sea, working with diving, underwater photography and travelers from all over the world. He learned how much small details and genuine care make a holiday memorable, and later, travelling abroad himself, what it feels like to be a tourist who has to trust strangers. He decided to build a travel company based on personal care and trust. You can read the full story on our “Our Story” page.

Transportation

Yes — most of our trips include private or shared air-conditioned transportation. What's included is listed in the "What's Included" section of each trip page; walking tours and activities that start at a meeting point don't include a transfer.