Frequently Asked Questions
Everything about booking, payment and traveling with Sunny Egypt.
Booking
Choose a trip, click Book Now, fill in your details and travel date, then confirm your reservation — no payment needed right now. You'll get instant confirmation by email, and pay your guide or captain directly, in cash or by card, when you meet.
Yes — that's the only way right now. Every booking is reserve now, pay later: you book online, then pay your guide or captain directly, in cash or by card, when you meet. No online payment is required.
Day trips can often be booked 24–48 hours ahead. Multi-day trips, Nile cruises and peak-season dates (Dec–Jan) are best booked several weeks in advance.
Cancellation & Refunds
Most trips offer free cancellation up to 24–72 hours before departure (varies by trip — check the specific trip's cancellation section). See our full Cancellation Policy page for details.
Every booking is currently reserve now, pay later, so an eligible cancellation simply cancels your reservation with nothing to refund. If you've already paid your guide or captain in person for a trip that's then cancelled, we'll arrange the refund with you directly.
Traveling With Children
Most of our trips welcome children, with discounted pricing shown on the trip page. Some activities like diving have minimum age requirements — check the specific trip's Important Information section.
Group Tours
Group sizes vary by trip, typically between 6 and 25 people. The maximum group size is always listed on the trip page.
Tour Guides
Yes — we only work with licensed local guides across every destination we cover.
Hotels & Pickup
Yes, for almost all trips. Provide your hotel name during booking and we'll confirm your exact pickup time the day before.
Payment
Right now, every booking is reserve now, pay later — no online payment is needed. You pay your guide or captain directly, in cash or by card, when you meet for your trip.
You don't need to enter any payment or card details online right now — every booking is reserve now, pay later, and you pay your guide or captain directly, in cash or by card, when you meet. If online card payment is offered in the future, it will be processed securely through Stripe.
The price shown is what you pay — no hidden fees are added at checkout. What's included and excluded is listed clearly on every trip page.
Private Tours
Private tours are just you and your group with a dedicated guide and vehicle. Group tours join you with other travelers and are typically more affordable.
Safety
Egypt's tourist areas are well-secured and millions of travelers visit safely each year. Our guides and drivers are experienced professionals who prioritize your safety throughout the trip.
About Sunny Egypt
Marwan spent over 12 years around the Red Sea, working with diving, underwater photography and travelers from all over the world. He learned how much small details and genuine care make a holiday memorable, and later, travelling abroad himself, what it feels like to be a tourist who has to trust strangers. He decided to build a travel company based on personal care and trust. You can read the full story on our “Our Story” page.
No. Marwan is the founder and supervises the quality of the experiences, but the trips themselves are run by the experienced local guides, drivers, boat crews and partners that Sunny Egypt works with. He listens to traveler feedback and works to improve every part of the experience.
Sunny Egypt started with one person's dream, but it is built as a company that can grow beyond one person: a team working with guides, drivers, boats and local partners to one standard of care. Marwan is the founder and the human face of that promise.
Transportation
Yes — most of our trips include private or shared air-conditioned transportation. What's included is listed in the "What's Included" section of each trip page; walking tours and activities that start at a meeting point don't include a transfer.