Frequently Asked Questions

Everything about booking, payment and traveling with Sunny Egypt.

Booking

Choose a trip, click Book Now, fill in your details and travel date, then confirm and pay online — you'll get instant confirmation by email.

Cancellation & Refunds

Most trips offer free cancellation up to 24–72 hours before departure (varies by trip — check the specific trip's cancellation section). See our full Cancellation Policy page for details.

Traveling With Children

Most of our trips welcome children, with discounted pricing shown on the trip page. Some activities like diving have minimum age requirements — check the specific trip's Important Information section.

Group Tours

Group sizes vary by trip, typically between 6 and 25 people. The maximum group size is always listed on the trip page.

Tour Guides

Yes — all our Egyptologist guides are licensed by the Egyptian Ministry of Tourism and Antiquities.

Hotels & Pickup

Yes, for almost all trips. Provide your hotel name during booking and we'll confirm your exact pickup time the day before.

Payment

We accept all major credit and debit cards, plus Apple Pay and Google Pay, through Stripe's secure checkout.

Private Tours

Private tours are just you and your group with a dedicated guide and vehicle. Group tours join you with other travelers and are typically more affordable.

Safety

Egypt's tourist areas are well-secured and millions of travelers visit safely each year. Our guides and drivers are experienced professionals who prioritize your safety throughout the trip.

Transportation

Yes — all our trips include private or shared transportation with air conditioning, as specified on each trip's "What's Included" section.